CVS Strengthens Internal Reporting Process After Sexual Harassment Investigation

0

CVS Health is launching a workplace help desk in an effort to strengthen its internal reporting process for handling sexual harassment complaints.

Teleprinter Security Last Switch Switch %
SVC CVS HEALTH CORP. 100.70 +2.92 +2.99%

COSTCO MEMBERSHIPS MAY COST MORE THIS SUMMER

According to a memo to staff obtained and reviewed by FOX Business, the Workplace Support Office will consist of a leadership team that will provide employees with a “separate and independent channel to access resources to help them navigate difficult situations”.

“In line with our mission-driven behaviors, we designed the program with the help of outside experts to be simple, put you first, and most importantly, inspire confidence,” the President and CEO wrote. CEO of CVS Health, Karen Lynch. “This new offer will complement but operate independently of existing channels such as the Ethics Line, Advice & Advice, or the interview with a manager.”

Teleprinter Security Last Switch Switch %
SVC CVS HEALTH CORP. 100.70 +2.92 +2.99%

The office will be headed by CVS’s Vice President of Labor and Employment Law, Kimberly Lawrence. Lawrence will report to CVS Director of Policy and General Counsel Tom Moriarty. The Office of Workplace Assistance will be directly supervised by Lynch.

CLICK HERE TO LEARN MORE ABOUT FOX BUSINESS

The move comes after the retail pharmacy chain received an anonymous report in late 2021 alleging misconduct by one of its field management employees. Following an in-depth investigation by an independent outside firm, the employee was terminated. In addition, other employees have left the company for “not treating the allegations with the seriousness” that CVS expects.

According to the Wall Street Journal, which first reported the story, the terminated employee was a New Jersey-based regional store manager who was accused of harassing and inappropriately touching at least two female employees. The Journal reports that the other employees who left the company are senior executives who supervised him, citing sources familiar with the matter.

CVS Health announced the launch of a Workplace Help Desk to strengthen its internal reporting process for handling sexual harassment complaints. (Paul Weaver/SOPA Images/LightRocket via Getty Images/Getty Images)

“We absolutely do not tolerate behavior or actions that are harassing, hostile, abusive or discriminatory,” CVS told FOX Business in a statement. “Our commitment to providing a safe, healthy and respectful work environment for our 300,000 colleagues is stronger than ever. We encourage our colleagues to report any incidents – anonymously if they wish – without fear of reprisal. We take complaints seriously, investigate them quickly and take prompt action when warranted.”

Share.

Comments are closed.