Guelph and Waterloo police say their online reporting system is down

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The Guelph Police Service and Waterloo Regional Police Service say their online reporting system has been down since Monday morning.

The system is typically used by residents to report non-emergency crimes such as petty theft, mischief and fraud.

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But just after 9 a.m. Monday, Guelph police said their system was currently unavailable.

“The servers that support the reporting system have been disabled while a technical issue is being investigated. There is no estimate when the servers will be restored,” police said in a statement. Press.

Less than an hour later, Waterloo Regional Police announced that their system was also down.

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A Guelph police spokesperson said multiple police departments, including Guelph and Waterloo, use the same computer servers.


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Both police departments apologized for any inconvenience the outage may cause, but residents can still use their non-emergency phone numbers. For Waterloo it’s 519-570-9777 and for Guelph it’s 519-824-1212.

It is not known if other police departments have been affected.

© 2021 Global News, a division of Corus Entertainment Inc.

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