State law enforcement entity refining new accident reporting system

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One of the state’s main law enforcement entities has launched a new solution to better collect and report crash data.

It’s not entirely definitive, but the California Highway Patrol has been brought statewide online with Crash Manager, new crash reporting software designed to be more efficient and provide a “more user-friendly experience in the world.” writing accident reports, “said the CHP. Technical wire by email. Among the takeaways:

  • Designed and developed entirely in-house, the new software is still in its infancy and will undergo “revisions and improvements” during the current fiscal year, which began on July 1. (Crash Manager does not appear to be specifically referenced in the new budget for fiscal year 2021-2022.) The system is internally oriented, designed for use by the department only, but the information in the system, including statistical data, “is provided continuously on demand,” said the CHP – and the long-term vision for the solution is to allow public access to completed reports via a “web service”. As usual, some of the data collected is shared with state and federal agencies, including the California Department of Motor Vehicles, Office of Traffic Safety, California State Transportation Agency (the umbrella agency of CHP), and National Highway Traffic. Safety Administration.
  • For field agents, Crash Manager streamlines their entire report writing process through improved navigation, report writing tips to reduce data entry errors, and display fields as needed based selections made. It also offers fields filled in using the same data but in different locations within the application; the ability to display GPS coordinates with one click; improved editing and corrections and removed “redundant features that prolonged the approval process”. As part of the solution process, data is written to a relational database, the CHP said, so that it can “easily identify trends and share statistics internally and externally.”
  • CHP’s previous accident reporting software, the California Automated Reporting System (CARS), was also developed in-house with CHP staff and consultants. It was based on Delphi and implemented in the early 2000s. The Crash Manager project started in early 2019 and, after about 18 months of planning and development, entered its pilot phase in November. Specifically, it was developed by CHP’s software development group within its information management division, which is overseen by CHP’s chief information officer, Chief Chris Childs. The new Crash Manager system is designed, said CHP, “to be updated as needed to support flight attendant safety and to support new legislation.”


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